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Costa Vida
Costa Vida

Join the
Costa Club
for rewards

  • Receive a $5 reward to use on your next visit just for signing up
  • Earn 1 point for every dollar you spend
  • Redeem your points for free food, drinks, and more
  • The more points you earn, the bigger the rewards
  • Enjoy special offers exclusively for club members
  • Be the first to know about new products and special events

Earn Rewards Any Way You Costa

Scan When You Dine-in

Scan When You Dine-in

Download the app, create an account, and scan the QR code at the register. We make it easy to get the rewards you deserve and want!

Order Online Or In-app

Order Online Or In-app

Join the Costa Club and easily order your favorites for pickup or delivery through our app and website. Score amazing food while you earn points towards future rewards!

Download the
Costa App
For On-The-Go

  1. Easily order for pickup or delivery
  2. Check in at the register while in-store to earn points from your purchase
  3. Track your order
  4. Check rewards status

 

Forgot to scan?
Get Your Points!
 

Forgot to scan your app at the restaurant? Not a problem — log in to your account and enter your receipt info.

Rewards
FAQs

What is the Costa Vida Rewards program?

It’s our email and rewards club! Creating a Costa Vida Rewards account gives you access to amazing perks such as: 

 

  • Earn 1 point for every dollar spent on qualifying purchases (e.g. $1.00-$1.99 = 1 point). Taxes, tips, and other exclusions apply.
  • $5 Off when you register your account at https://my.spendgo.com/CostaVida 
  • Exclusive info about upcoming promotions, giveaways, events, and new products. 
  • Member-only offers dropped in your account just because.
  • A Free Dessert on your birthday!
I can’t log in to the new loyalty program, what do I do?

You must create a new account (and password) by clicking here using the email and/or phone number associated with your previous Costa Vida account. Upon creating a new account, an email will be sent to you to verify your identity; be sure to verify your email within 24 hours, otherwise, the link will expire and you will need to register again.

Before contacting Costa Vida or Spendgo to seek help, please check your email Spam and Junk folders to ensure that our emails are not getting filtered.

What will happen to my current Costa Cash?

Not to worry! Your existing Costa Cash will automatically transfer to our new loyalty platform and be converted to points. For every $4 in Costa Cash, you’ll earn 50 points in the new program! You can use these points to redeem all kinds of amazing items at Costa Vida! Just log into the new Costa Vida Rewards experience on our website or through our new app.

If you use a different email or phone number to log into the new Costa Vida Rewards, your Costa Cash cannot be transferred to your new account.

How do I earn loyalty points for my orders at Costa Vida?

To earn points and redeem rewards, you must be a registered member of Costa Vida Rewards. You can join by creating an account here.

Once registered, just check in with the cashier before payment or scan the QR code in the Costa Vida app to automatically receive loyalty points for your order. When ordering online or on the app, make sure to log into your account first to earn points seamlessly!

Will everything I order be eligible for loyalty points?

Certain items at Costa Vida are not eligible for loyalty points. Things like gift card purchases, gift card reloads, and catering orders will not be eligible to earn loyalty points or redeem rewards.

How do I get my points if I forget to check in or scan my app at the register?

Just log into your Costa Vida account here and provide the order information listed on your receipt, like your Check #, Date, and Order Amount. Once we confirm the order details, your points will be on their way!

How do I use rewards when I’m ordering in the restaurant?

Just place your order at the counter and check in as a loyalty member with the cashier before completing payment. Let them know you’d like to redeem points for a reward associated with your account and make sure the applicable item is in your cart. The cashier will apply the discount to your order and you will earn points on the remaining total.

How do I use a reward online or on the app?

Rewards associated with your account will be available to apply to your order online or on the app during the checkout process. Ensure qualifying reward items or order values are in your cart before selecting and redeeming your reward.

 

If you try and redeem a reward without the qualifying applicable item in your cart, you will receive an error message. In that case, simply go back and add the qualifying items, then apply the reward!

What can I redeem with my loyalty points?

Great question! You can redeem different rewards with your points at different point values! Once you redeem points for a reward, the applicable points will be removed from your account.

 

Here’s a snapshot of all the great items you can redeem with points with the new program: 

 

  • 25 points – Free Drink
  • 50 points – Free Dessert
  • 75 points – Free Kids Meal or Free Appetizer
  • 150 points – Free Entree
Can I redeem points for multiple rewards on one transaction?

No, you can redeem points for 1 reward per transaction.

Do my points or rewards expire?

Your Costa Vida points never expire, but certain rewards and promotions do have expiration dates.

The $5 Off Welcome Offer expires 15 days after you register your account and the Free Birthday Dessert expires 15 days after it becomes available in your account.

Be sure to check communications from Costa Vida regarding special offers and promotions!

I forgot my loyalty password, what can I do?

If you already created a new account in our updated Costa Vida Rewards, and now need to reset your password, no problem! Just click here to reset your password – you’ll receive an email to your registered email with instructions on how to reset your password.

If you do not receive an email within a few minutes, please check your Spam and Junk folders to ensure that our emails are not getting filtered before contacting Costa Vida or Spendgo.

Who should I contact if I have problems with online ordering or the new Costa Vida App?

For any issues with your online ordering experience, please contact us via our contact portal at www.costavida.com/contact.

Who has access to the information on my account?

Costa Vida and our brand’s program partner, Spendgo™, have access to your information. You can read our Privacy Policy at https://www.costavida.com/privacy/

Which stores are participating in the Costa Vida Rewards program?

Click here for a list of stores participating in the Rewards program. If your local Costa Vida isn’t participating in the loyalty program, be sure to mention it to them the next time you visit!